2022-09-19
Issues after updating map
Hi, I’m facing issues with the robot after updating my map. Please kindly resolve the problem asap!
Updating
+33
#62 in Top Free Apps > Lifestyle
iPhone Screenshots
Description
*Feature support varies by product
Cutting-Edge Software and Hardware：
- PreciSense: Precision LIDAR navigation for efficient home cleaning.
- Sensient: A sensor matrix for safer movement around the home.
- OpticEye: Highly accurate vision-based motion control and navigation
- ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects.
The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work.
---- Feature Highlights ----
SERIOUSLY SMART MAPPING
After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations.
ADVANCED SCHEDULING
Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out.
CUSTOMIZABLE CLEANING
Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours.
ZONE CLEANING
Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned.
NO-GO ZONES
Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on.
MULTI-LEVEL MAPPING
Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work.
REAL-TIME VIEWING
Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way.
Feature Compatibility:
-Multi-Level Mapping is available on [TBC] only
-Obstacle avoidance is available on S6 MaxV only
-Room specific suction scheduling is available on [TBC] only
-Room specific mopping is available on S6 MaxV and S5 Max only.
Contact Us
Customer Service Phone: 400-900-1755 (Mainland China), 855-960-4321 (USA), 1800-413-621 (Australia), 1566-5534 (South Korea), 0120-992-878 (Japan)
E-mail: service@roborock.com (Mainland China), support@roborock-eu.com (EU), service@roborock.com.au (Australia), support@roborock.co.kr (South Korea), support@roborock.jp (Japan), support@roborock.com (Other Areas)
What's New in Version 4.0.8
1.Fixed known bugs.
Recent Updates：
1. Provided better message center reminders.
2. Optimized the smart speaker connection tutorial.
Information
Categories
Version
4.0.8
Size
147.1 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 10.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Arabic, Chinese, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Vietnamese
App Store: Customer Ratings
Ratings & Reviews
4.5 of 5 (824 Ratings)
App Store: Customer Reviews
2022-07-13
Roborock S7max
Best home electronic device investment…..
2022-06-19
S7 max ultra with autoclean
The delivery was fast within 2days. I was rather hesitant to use the docking
2022-05-23
Issues
1. There isnt a manual user mode:
A.) when the charging station is determined by the system that is is placed at somewhere else in the system there is a way for user to tell it that the charging station is at the other end of the room.
B.) Every time when a new mop/cacuum is started and it periodically modified the map until it is no longer useable. Would it be good to let the system know that the users home is not a transformer? The walls are not going to move a meter here and there weekly or something.
2022-05-08
This is the best robot vacuum/mop I’ve used
I had a slight problem getting it to map a room that had previously been closed off and never been cleaned before. Other than that it worked very well using the lowest volume settings
2022-05-07
Cannot connect
No support while S7 is not working
2022-05-05
Error 2!!!!
Is there no cure???!!!!
2022-05-04
Unable to connect via mobile network! Only Wifi!
Pls fix!
2022-02-06
Frequent software issues
Keeps showing irrelevant error messages
2021-12-16
Dock
Dock location always detect wrong
2021-12-03
Absolutely horrible app
Again. My map gets deleted with another firmware update. I have lost count of the number of times I need to re-map the entire house!!!
2021-07-15
Schedule is down
Unable to schedule cleaning.
2021-07-15
Program is buggy
Cannot split room on the map properly, even when the pixels are split on the map, robot still goes back and forth between two rooms trying to find an opening to go into the wall!!!! Wasted so much time trying to fix this and gave up.
2021-03-06
Amazing App
This app makes cleaning a totally new ball game altogether. I specifically like the no-go zone and invisible wall features. I also like the accurate mapping of the house.
I would like to suggest an additional feature. I would like to add multiple settings. Currently, I can only have one setting so the roborock vacuum will avoid the no-go zones. However, if I want the roborock vacuum to go into the no-go zones, I will have to remove the no-go zones. I would like to be able to add different settings: one with no-go zones and another, with no-go zones setting.
The other suggestion is to enable more choices of cycles for “FULL” setting. Currently, it only allows one cycle when “FULL” is selected.
2020-12-10
Maps unable to load
Kept saying network slow. I can start it by the app but somehow it doesn’t load the maps.
2020-11-16
S6 Pure cannot connect to WiFi
After updating to latest firmware, the Roborock is unable to connect to any WiFi network despite resetting many times. Please fix.
2020-07-06
Good enough but could be beter
The app is good enough. You can control the robot to go to certain room or setup certain zones for the robot to clean. What is lacking is to show the status of for example the number of times remaining for the robot to clean. I set to 3 passes and I never know how many passes it has done so far. Another improvement could be changing the mode to lower by the passes. Maybe first pass would be good to be max, then lower down to balance for second pass.
2020-06-18
S5 Max
The Apps cannot connect to home wift device is always online
2020-05-18
不能用了
搞什么下载了新版本几台就连不上线什么狗屁升级？
2020-05-08
Bad
The internal firmware update doesn’t work. Terrible app, terrible UX!
2020-05-05
No support for S5? Why?
Why the app does not support S5?
2020-04-23
Worse App
I bought the roborock s5 and it just could not connect to the app. This is a disaster! Xiaomi does not even provide a simple remote control device, we need to manually switch on and off the robot! A failed app
2020-04-02
Software is a crap!
In the register section. It ask for email address and the field is asking for code. If you follow the instruction you will not get the code. To get the code you need to enter your phone number in the email address field. Then it will send you a code via sms. So you will thing by entering the code in the code field you can get to the next stage... !!! The application prompt invalid email address.
No I am worry if the ROBOROCK Is as crappy as it’s software. Stay tune once I get the software up!!!!!
Totally disappointed in the software.