2022-12-29
Read the Fine Line
Paid for the Unlimited at $39.
Received message my speed will be throttled to slower speeds.
Daily limit of only 5gb.
🤦🏽
Updating
-18
#97 in Top Free Apps > Utilities
iPhone Screenshots
Description
Track usage, change mobile plans, get add-ons or update your account details easily with the one-stop, no-fuss MyRepublic app.
Hassle-free account management
* Check your mobile data, call time and SMS usage easily
* View your usage for both local and roaming plans at a glance
* Update your MyRepublic Mobile profile and payment details
* View your MyRepublic Mobile bills in full and your billing history
Boundless Data
* Go beyond your MyRepublic Mobile plan’s data allowance at no extra charge
* Boost your plan’s data allowance only when you need maximum 4G speeds (e.g. for watching HD videos)
* Add to your plan’s data allowance instantly with one-time Data Boosters (each valid for 30 days)
* Know exactly how much you’ll spend every month on your mobile data
Flexible and friendly
* Change your MyRepublic Mobile plan when you want with no contract and no downgrade penalty
* Add or cancel mobile add-on services at your convenience
* Get help when you need it with our Live Chat team
Roam Like Home
* Get international calls (IDD), SMS and data packages for all countries
* Turn on / off roaming for data, calls and SMS when you want e.g. right before you travel
* No bill shock with no excess roaming data charges
What's New in Version 1.11.9
We're listening to your feedback and working to address the problems you're experiencing in our App. In this release, we've :
* Improved user experience
Thank you for choosing MyRepublic as your connectivity provider.
Seller
Name
MyRepublic Limited
Information
Developer
Categories
Version
1.11.9
Size
75.1 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 11.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
Ratings & Reviews
3.5 of 5 (375 Ratings)
App Store: Customer Reviews
2022-12-08
Mobile Network is terrible
Have been using My Republic since sometime last year! Been great but lately for the past 6months it has been giving me lots of issue, I’m unable to connect to the mobile network hence unable to surf net or open up my apps at all, it just froze and sometime it appeared to be 3G. Tried to reach your online chat but didn’t resolve my problem hence decided to call in and it took me abt 20mins before someone attended to me. Staff service is great, very patient in assisting me to reset network setting, shutting off and on etc, to be honest been trying every time it gives me problem, solved awhile and comes again! But still I think the staff deserves a 2stars. Felt so annoyed and frustrated that I finally decided to switch over to another telco that gives me network stability, honestly no point being cheap but yet can’t do the job. Hope you will continue to improve!
2022-12-01
App keeps crashing
Word
2022-11-26
Keep crashing before IC verification
as above. cant use at all. cant activate my new sim card. useless. i guess i just sign up with other provider if they dont resolve this issue asap.
2022-11-26
App crashed
Wanted to activate my SIM card, the app just crashed when I need to do facial scan & take photo of my ID. Please FIX.
2022-11-18
App keep crashinng
I cannot even activate my sim card. Keep crashing at the steps when need to scan my ID. Try website version even worse. The website down at keying the sim card number. At the end of the day, I still need to physically go down to the actual store. Wasted 1 week of my time, as the delivery was delayed too.
2022-11-12
Horrible Support
Horrible support after submitting ticket till now no response.
My case as below
1. I make an appointment to terminate the broad band services and collection of devices.
2. Then customer service officer confirmed but then inform me that early termination will not refund any balance.
3. Hence, I decided to change the date later to 2 weeks later after to be sure for my reno to be done, this appt is confirmed through email notification too but I realised the date specify the 1st date.
4. I proceed to email and update the cs that the date and time as agreed is wrong and he then give me the email notification for the new date.
5. I thought all was good till hell came as my line was cut based on the first date and I am left wondering if there is anyone coming to collect anything.
6. No numbers to call, the live chat cs behave more robot than the robot on this issue and can’t even simply verify and just return back to ur internet and follow as agreed in the second email.
7. Just horrible services and horrendous amount of time spend in trying to contact a support. Very sure there is much better deals even from our 3 Brand’s in Singapore cause I am being charge higher than them too, I took this cause of the gaming set up but it is super disappointing as the person that signed me up is not responsive too.
2022-11-09
Bye
Thank you for not upfront with such 3G mostly service.
2022-11-08
Data issue for the past 2 days
I enjoy using this line but it’s been 2 days and my data isn’t working still. I’ve been making the payment properly and all and my phone has no issue then why isn’t my data working ???
2022-11-05
Full Signal but Poor Connection Speed
Got full signal on my apartment 4G Volte. But the connection speed only 5Mbps. Are you kidding me? I thought it can be 20-30 mbps. The latency also unstable compared with sing**l (30-120). I am disappointed and will stop the subscribe next month
2022-10-03
Crap customer service contact chat service
the app works ok for your account details but worst when you have issue with mobile and tried to contact customer support via chat service here in the app…waste of time. it will disconnect for no reason and you’re back to square one…such a crap and very frustrating when you’re in real need urgent mobile issue.
2022-09-20
Crashes during ID verification of SIM activation
Like another review says. App crashes at the step to verify ID, even with camera and location access granted. So I had to do it using a desktop web browser, Safari to be specific—since the site fails to request location services on Chrome, and I had no way of granting it.
Previously I could not even set a password to enter my account, because their Forgot Password flow on this mobile app failed to send me any emails. This password flow also only sent me the email when I used a desktop web browser.
2022-09-16
App crashing on iPhone 13 Pro
Had to activate my SIM card through browser as it would crash on my phone and not work on the other phone I used. Other than that, the app is alright.
2022-09-07
Great Value and Cool App
I signed up a line for office use and I’m absolutely happy with the signal strength. It’s a value-for-money plan that I have ported over my other line. Once my mum’s contract is up in a month’s time, I will port over the number too. Keep it up!
2022-08-20
Activate SIM card thru Apps
Upon receiving new SIM card on Friday night, I quickly put in SIM card to my phone and activated thru the apps. Half way thru activation, the apps suddenly shut down and I tried again and again but it shut down at the steps. I try looking for help, but chat bot technical team only work on weekday 9am-6pm, what a experience for me using the Myrepublic mobile for fist time….speechless
2022-08-18
Crashed when trying to activate SIM card
Activating SIM card needs to scan barcode and ID documents. Before reaching to scanning for documents for identification, the app just closes without any warning.
2022-08-07
Sim card
You not what its really gets on my nerve, newly bought sim card it cant be activated lol such an imbecile service
2022-07-14
App is terrible, customer support is terrible!!
It’s been days since i got my sim card and i have yet to activate it as app keeps crashing on me!!!! I’ve been trying to get hold of customer support on ALL PLATFORMS - app, website, hotline and it keeps hanging EVEN THOUGH MY QUEUE IS NO. 1. I’VE NEVER EXPERIENCED SUCH NON-EXISTENT CUSTOMER SUPPORT WORST THAN THIS. I’M SO MAD AT THE MOMENT ITS UNBELIEVABLE
2022-07-10
App crashed when trying to activate SIM card
App crashed when trying to activate SIM card , tried on both iPhone and iPad and both crashed when trying to scan NRIC
2022-07-07
lousy app
you’re losing a customer and in addition, words of mouth. losing more
2022-07-05
Very frustrating experience
Basically, they have no customer support. App is super slow, and not functional. If you do not want to waste your money and tour time, do not sign up any service with myrepublic
2022-06-18
RWS
Why the signal strength in RWS is always very poor. Even outdoor area.
2022-05-21
WORST TELCO DO NOT USE
Please save yourself time and sign up for Giga or Gomo. Worst telco:
- Leaks personal info
- Worst connection
- Always having service breakdown
2022-05-11
Verifying my SIM card
The app keeps crashing. After scanning the sim cards bar code you’re required to take a picture for verification. The app crashes each time. How to verify if I can’t get past this step?
2022-05-07
Poor , horrendous & Failure
The App is horrible, cannot activate sim card thru the app. Look to end the data only plan after this month.
Just horrid
2022-05-02
Unable to activate sim card due to app crashing
I received my new sim card. Tried activating it via the mobile app. At the “verify identity via camera” stage, the app just crashed.
I’ve checked that the mobile app has access rights to the phone camera. Tried restarting my phone.
Didn’t expect the onboarding experince to be so painful to go through…
Other info
• My device is iPhone 8+
2022-04-30
Repeated failure
Worst mobile network ever. I’ve lost count of how often there’s no signal over the past week. I have cancelled my line and signed up with GOMO.
2022-04-30
Refer to joshuo seng
Same thing happened…
2022-04-29
Combine data usage
I have 2 mobile phones (ie 2
SIMs). One uses less data the other uses more. Is it possible to share data between the 2 phones. If one runs out, it could tap on the remaining data of the second.
2022-04-02
unable to prove my identity
just got the card today and i’m trying to activate my sim by creating a Myrepublic account. when i get to the identification, the app tells me to allow camera access but when i turn it on and click next, the app just crashes, i cant even activate the sim card. Plus its a weekend,saturday, during which their services are unavailable, which is understandable everyone needs their rest. However, this would not have been a problem if my card came on the stipulated date which was Thursday but it instead came on friday night when i was away.
2022-04-01
Vomit blood trying to use your app for sim activation
Please improve your app.
After tediously keying my info during SIM card activation, it kept crashing during the face scanning portion. Tried 5 times. Give up.
2022-03-19
Unusable app
App is unable to keep me logged in and I have to log in again multiple times within a few short minutes.
App crashes when I try to activate my SIM card. So now I can’t activate my SIM card.
2022-02-26
Great platform
Simple and accessible settings within reach to manage your mobile plan and addons. UX: should follow human interface guidelines where buttons activate upon finger up
2022-02-14
I just got my simcard
I just got my simcard today and trying to activate the card. However, your bloody app keep forcing my out of the app pressing start after the NRIC part. How do you expect me to continue activating my card? Your bloody contact support chat disappear when I leave the app to see the OTP code on email, wth useless
2022-02-12
Buggy
App doesn’t work. Loads up to the purple screen and it’s stuck.
2022-02-09
Terrible app
Reboot my HP/Close all the apps/Reinstalled the app. It’s been stuck for 10-20mins. Can’t even settle my application as a new user
2022-02-05
App not working!
This app logged me out and when I tried to log in, it said “Application error. Please contact staff for technical assistance”. Problem is, customer service doesn’t work on the weekends and this app has been down for days but if you’re late in paying your bill, they cut your line! How do we even check anything if the app doesn’t work?
2022-02-02
Buttons and scrolling
The buttons are not intuitive. Scrolling is extremely annoying as One touch should not be considered a button selection. Lifting a finger off a button without scrolling should be considered button selection, just like every other touch screen interface out there. Frustrating to use !
2022-01-28
Application error
App clearly not tested before releasing.
2022-01-27
Why doesn’t it just work like it’s supposed to
Dear myrepublic. C’mon! What’s the deal with your app?!?! I can’t even sign in proper just to pay my bills? Fix your app!!
2022-01-23
Smooth app interface
Smooth app interface, easy to use and broadband is reliable.
2022-01-22
Consolidated Account Statement
Love the brand, love the people in Myrepublic.
Great company and experience I had with your employees at AMK branch, very kind and patience with my multiple visits, in the end I took up 4 accounts from you.
But the app needs a consolidated statement from one account holder. Currently it is all separated in its own billing. Please at least provide me a single main holder account statement that summaries all the pricing in one bill, will revert to 5 star post that.
Thank you.
2022-01-07
Bad service app
The app help service not helping. 1 star for you!
2021-12-10
Features to add
Please add a billling reminder so that we dont overdue our bills because my line was almost canceled. Also why isnt auto pay a thing??? There is also no notifications for data. What if i accidentally overuse and you charge me extra?
2021-11-16
i scared
you give ic and the leaked later GOT LON SHARK COME MY HOUSE
2021-11-09
Referred a friend
Hi
I have enjoyed using your service. I have referred my brother for the broadband service however i did not receive the discount. Please advice.
Thanks
2021-10-20
disappointed
trash company with trash customer support
2021-10-03
Unscrupulous
Those who buy the core package, beware. They promise unlimited throttled data but they will cut you off when you run out of your data allowance. Calling tech support ends up with them asking you to buy more data. Beware the PDPA leaks also.
2021-10-03
App’s not fully functioning
The data bar is not loading, even after signing in and out
2021-09-13
So far OK, one request though
Can put option to restrict or adjust data usage limits? Or if already available, let me know how. Thanks.
2021-09-10
Never trust them with your personal data
Not only is the app buggy, but also keep in mind that any data you share with them would likely be stolen. And best they can do afterwards is apologize. Negligent and unprofessional!
2021-08-21
So far so good!
I’ve been using this app for 3 whole months and have not experienced any problem such as those mentioned in the other reviews. Payment has also been easy and flawless so far. I hope this app doesn’t fail on me after I’ve given it a much deserved 5 stars! Keep up the good work and hope any software updates to the app does not affect its functionality.
2021-07-18
Bad in all ways
While we are complaining about service of singtel and starhub. To me myrepublic won them hands down in terms of bad service. On top of that thrashy apps when they are more focused on being the “not that much brick and mortar” telco service provider. Luckily ending the contract soon.
2021-07-17
Poor app reliability, not working
Terrible, app worked initially and later app unable to work at all. Please kindly look into improving services.
2021-06-11
Just signed up for a plan but
It doesn't let me login even with the correct password
2021-04-16
Lousy app
Forever cannot log in to check your data. Always having issues and getting kicked out all the time.
2021-04-13
Confused and Annoyed
I've only just ported over and already i've been logged out - barely 12h from first logging in.
I activated face ID when i changed my password but there was no option to use face ID to sign in and i had to key in my login details. Again, i was prompted to select to use face ID to login in the future.
For technology, one data set is enough. I'm pretty sure i will have the same issue 12h from now.
Please do something about this.
2021-04-13
Unable to check data balance, always having error
Unable to check data balance, always having error
2021-04-01
Atrocious
Guys, can you put a simple thought into your head? Making a service app should be a top priority for your customers. Why is it so easy to give away free data, but so difficult to make a smooth and fuss-free app? Getting logged out all the time, server issues (within the app, as well as network issues), hardly able to log into the app is superbly frustrating. All the customers want is a simple and fuss-free app to get to the information we need from our accounts. C’mon, do you even hear us?
2021-02-08
Can’t even set new password to logon
Can’t even set a new password though I put in one upper case one lower case and one number as instructed with more than 6 characters !
2021-02-02
App loading super slowly 99% of the time.
Quite a lousy app as its practically useless when the app doesn't load and keeps logging you out. Please resolve the issue
2021-01-26
Unstable app
This app is very unstable, there are times when I got logged out despite opting to stay signed in and there are also times when I can’t load the data usage page to check how much data/calls/SMSes I have used up. It causes a lot of inconvenience. Pls do something about it! Gosh
2020-12-04
Can’t seem to edit credit card
Every time I try to change my credit card payment number, it always fails to do so. Very bad system.
2020-12-01
Amazing
It loads very quickly even on my Iphone 5 which is laggy and it is awesome
2020-11-25
Horrible app
Keeps logging me out even when FaceID is enabled. Super slow and I have no idea why they keep promoting different error messages when trying to login with the same password. Changing password doesn't help much. Service not up to standard as well.
2020-10-30
Keep getting logged out
I still keep getting logged out. I’ve tried it running a few days and I think it’s a daily logging out thing. So I have to re-type the account details to log in and enable Touch ID every time. Despite enabling Touch ID, the option to log in via it never appears.
2020-08-11
My Republic Mobile
Love your brand and the founders am sure you guys are great at customer svc. Your app is good for the services for subscriber . However, I do note that you discriminate existing customer loyalty by availing BETTER rates for NEW customers! In addition, when one is on the phone cannot receive messages as the network toggles to 3G instead which is really a joke in current data heavy needs. I only wished that my Republic use 4G n also migrate to 5G soon! The downgrade while on the phone to 3G does not work in this info age! Anyway, I love that your hotline customer service staff is rather helpful ! They are great and very patient and responsible to assist to resolve issues !