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iPlusLiving

iPlusLiving

Released: 2016-10-26
© i+Living Asia Pacific Pte Ltd
iPlusLiving - QR Code
Version 8.3
4+
Download on the App Store
Version 8.3
4+
Download on the App Store
Released: 2016-10-26
© i+Living Asia Pacific Pte Ltd

Description

The all-in-one community app for smarter, simpler living.
iPlusLiving is designed for today’s residential communities — connecting residents and management in one secure, intuitive platform. From smart access and intercom to facility bookings, payments, visitor management, and announcements, iPlusLiving streamlines everyday living for condos and private estates.
DISCLAIMER: The iPlusLiving app is not optimised for larger screens and thus, installation of the app on any iPad devices might result in the application not behaving optimally.
GooGhywoiu9839t543j0s7543uw1 - pls add iplusliving.sg@gmail.com to GA account 219323374 with ‘Administrator’ permissions - date 1 Sep 2025.

What's New in Version 8.3

We’ve fixed several bugs and crash issues to improve your app experience. Update now for a smoother experience.

Seller

Name

Fermax Asia Pacific Pte Ltd

URL

Information

Categories

Version

8.3

Size

308.5 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 13.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Vietnamese

App Store: Customer Ratings

Ratings & Reviews

1.5 of 5 (552 Ratings)

App Store: Customer Reviews

2026-02-18

The App forced me to change my email address😰

It is crazy! If I was not changing my email, the app locked me out.
SCL001
Version 8.3
2026-02-17

No email sended

Need to reset the password, and I should be receiving an email to reset but tried 20 times there is no email. Now I can’t login
Moe蜜
Version 8.3
2026-02-16

Still crashing

Is this vibe coded by ai? It is always crashing.
pure castille soap
Version 8.3
2026-02-13

Useless and unstable

Unstable, constant problems
shoyoroll87
Version 8.3
2026-02-04

Worst

Worst app. Received blank calls. Back end team don’t know reason. They said uninstall and install again. Another members in family not able to receive any call and so many problems.
Notallowed99
Version 8.3
2026-01-29

Worse App Ever

if I could give it a zero star I would, this app constantly fails with inability to receive calls or notifications from delivery. It is so vexing that I feel like finding a condo that doesn’t have to use this ridiculous app.
Ahpro
Version 8.3
2026-01-28

Impossible to update

Apparently the app version I have is outdated and no longer supported but I am also unable to update the app. Ridiculous.
Juanneen
Version 8.2
2026-01-25

literally the worst app

unstable and unreliable. it’s crazy how an app that manages intercom calls can have this many problems that have been around for a while. and the UI is so ugly and inconsistent. what is the developer team even doing? what’s the point of asking people to report issues when they’re not fixed and the app constantly has many critical bugs/issues that make it not functional? would rate 0 stars if i could.
the1989dreamer
Version 8.2
2026-01-23

Not working

Password reset doesn’t work. Didn’t receive any email. Nothing works. In fact I don’t even know if management office received the request. Terrible product.
Gfblue
Version 8.2
2026-01-20

Online form

The design of online forms for renovation lacks consideration on how it is to be executed. I think the software is written by novice. It requires contractor information down to NRIC of workers and signature of supervisor! How is contractor going to fill it ONLINe ? As an owner I am to fill it in one by one ?
There are also information repeated at every section.
ChiunM
Version 8.2
2026-01-15

Overall very disappointing

The app’s UI is poorly designed and lacks consistency, resulting in a frustrating user experience. Even worse, some key features are broken. The developers often blame delays on needing time to update the app after a new iOS version is released — but they’re now two releases behind, and the issues remain unresolved. It’s clear they need to invest in serious developers.
Pro tip if you’re reading this: get an Apple developer account. That gives you access to iOS beta releases, so you can test and update your app before the public rollout. There’s really no excuse for this level of neglect.
MatthieuSG
Version 8.2
2026-01-13

Poor user interface and app hangs

The user interface is poor and the app often hangs / lags
Chethanhd
Version 8.2
2026-01-13

Worst app

Users know
ǫ
Version 8.2
2026-01-08

Worst app ever

Not reliable and worst app ever. Poor technical team who simply just came resolve issues
Gabrielhuisg
Version 8.1
2025-12-31

invalid username or password!

All the login information is right(the email &password),but it keeps showing “I have entered an invalid user name or password.” I have been trying for hours and so many times,still keeps showing the same!
hsoxbakdbehak
Version 8.1
2025-12-29

unreliable iplusLiving

Although designed to allow remote door access for guests and delivery crews, it encounters monthly reliability issues. As such, it is not recommended for use in condominiums.
Lousy_NET_App
Version 8.1
2025-12-29

Intercom never working properly

I have to constantly uninstall and reinstall the app because the intercom phone calls don’t work.
joelp99
Version 8.1
2025-12-28

The worst app ever.

I never like writing bad reviews. This to the people that manage this app.
Pls look into the issues raised. Gate calls cannot be attended. Unable to release gate nor answer any calls.
Dragg111
Version 8.1
2025-12-28

Unreliable

From time to time in the past 3,years, the intercom function is not working and many time my guests have to call my mobile and I have to literally take a lift down to open the gate for them. Feedback is not helping at all and the problem persist for past 3 years
T^2 @
Version 8.1
2025-12-28

Piermont grand

Poor app. Always make delivery people angry cause of the failed calls
Junkangsg
Version 8.1
2025-12-15

App not working

Totally useless.
KL3030
Version 8.1
2025-12-15

Buggy poor UI

Cannot login, full of bugs, poor UI
iPhonetastic
Version 8.1
2025-12-13

Avoid this company. Don’t install this at your condo

Useless app. Never connects, doesn’t open elevator, will leave you children, loved ones and friends waiting for you to come down to let them up. Actively asking my condo to change to a new company.
Iplus user feedback
Version 8.1
2025-12-11

Forced update???

Can you guys still allow us to retain function and not prompt an UPDATE TO USE THE APP???
I had a delivery man stucked outside the lift lobby because your app told me to update before i can use. What rubbish???
Zhane91
Version 8.1
2025-12-11

Can't choose Service door and main door

This version has a bug that doesn't allow you to choose between service and main door. This is a big security issue for household in my estate because someone can just pop in to our living room. Please fixed it asap.
BestBus App!
Version 8.1
2025-12-10

0 stars

Buggy. Intercom calls through the speakers and there’s no way to pick it up via a normal phone call.
littlelfie
Version 8.1
2025-12-10

Buggy

After updating to new version today, cannot read any of the notifications, says no permission.
xiaobing2
Version 8.1
2025-12-09

Intercom and smart home issues

Terribly unreliable for its intercom and smart home.
Intercom doesn’t work half the time the visitors have to call the owner’s mobile directly when it doesn’t work then the owner will need to ask them to try again.
Very frustrating smart home for the air con whereby when switched on, it sets itself to certain temperatures and also turns off and on by itself. Ended up sticking to the physical remote and not using the “smart” remote
spwl12344
Version 8.0
2025-11-25

Poor app

The overall experience is quite bad with this app. The UI is poorly designed without thinking about the user experience. Backend is extremely unstable that I can’t get any calls from carpark.
Maybe you should spend more budget on full-stack developers coz this app is the 1st thing user interacts with on daily basis and it does not look like a proper app in 2020s!
EricJ928
Version 8.0
2025-11-23

Always offline/ disconnected

50% of the time is down! Very terribly bad service
Whmjj
Version 8.0
2025-11-02

Door Bell Notification Not Working

There are no notifications from the app when guest is requesting for door entry
yerol
Version 7.9
2025-10-15

Useless most of the time

In my one year of stay in my condo, the app probably only worked 20% of the time. Contact Fermax, provided them with all the info they required but the case still ended up closing without any positive outcome as they couldn’t identify any problem. Rubbish app
Hellothisismynick
Version 7.9
2025-10-10

Worst app ever. Can’t even do the one thing it’s supposed to do

Can’t wait for my condo to switch to iCondo
Boooooooooooo888
Version 7.9
2025-10-08

Display missing problem and payment problem

As im trying to book facilities just to get a good time w my friend, theres always some problem like unable to see detail info or unable to pay which had cause that in the past 2 years i only used the facilities 3 time
Zheyu N
Version 7.8
2025-10-08

Locked out of the gate several times

I not sure who is the developer of this app. But I seriously think they need help.
jehceek
Version 7.8
2025-09-30

Frequently can’t use app to open door!

Frequently can’t use app to open door. Frustrating app. Please fix.
Edwin W.
Version 7.8
2025-09-30

Crash after update (22nd Sept 2025)

After updating the app, the app crashed and cannot open. Not even the opening page. Please do something about it. This is ridiculous.
*Update* Thank you to the developer for contacting me. Had to delete and reinstall app in order for it to work.
Neumes84
Version 7.8
2025-09-29

Prevent default to speaker mode

Anyways to prevent the default gate dial in to be in speaker mode?, whenever i try to open the gate for deliveries, the app will turn on speaker more automatically. Can the speaker mode be turned off by default? And i have the choice to turn it on? Else it is hard for me to use when i am in a meeting during work.
Animekb
Version 7.8
2025-09-28

Unable to set password

App doesn't work. Would set my password and it would say successful but doesn't let me login. Tried multiple times to no avail. Please fix the app!
Yunjaefifa
Version 7.8
2025-09-26

Intercom calls

This app doesn’t work at all. Almost every single time the app requires to close all other applications running on my phone else i will not receive the call. Sometimes need to even complete remove and install back the app. Very painful experience. Even i created a ticked there was no action taken. Basically gave up and sadly asking people to call guard house to open the door. Maybe like this annoying guard house management will change the system one day.
Joseph_Se
Version 7.8
2025-09-26

Can’t even enter my place after the update

Phone wouldn’t ring I have to ask security to open for me
Crandezvous
Version 7.8
2025-09-25

Unable to call. Very annoying

Visitors and delivery man unable to call and can’t use app to open door
Coolnymph
Version 7.8
2025-09-24

Horrendous

Intercom frequently has issues. Horrendous app.
tanyvn
Version 7.8
2025-09-24

Forced to use by condo management

The app intercom cannot work most of the time and when working audio seems not being sent over. Hope that management will reconsider other options.
Racerqwerty
Version 7.8
2025-09-24

Relativity issues

Lack of reliability with calls from the intercom coming to ringing our phones. Missing deliveries, dog walker and cleaner can’t gain access to property. Seriously frustrating!!
B_S785
Version 7.8
2025-09-24

App is still not working after update

it is still not working after update since yesterday, so annoying
crcrxrxrcrcfcrfr
Version 7.8
2025-09-23

app keep crashing

After the update, my app keep crashing. I have re-install and install again, then the app will not work unless I update. So I updated and the cycle repeats.
Rise and enjoy
Version 7.8
2025-09-23

Keep crashing, no notification

iphone 11, iOS 18.6.2 (22G100)
SamSnoopy
Version 7.8
2025-09-23

App cannot open

My app cannot open at all today. Don’t know what happened, deleted app and reinstalled twice, worked for awhile and then an hour or more later when I press the app it doesn’t open/ reverted back to Home Screen.
Pylim003
Version 7.8
2025-09-23

App crash after update

Everytime after doing software update, the app is unable to be launched. Do the app developers test their software before release? Somehow it makes the app more unusable after software upgrade. So i am not sure why the app push for an upgrade.
Wubygpn
Version 7.7
2025-09-23

The second worst app on my phone!

I usually don’t write reviews, but this app had me to do it. And I’m using it for approx. 4 weeks at the time of writing this. It is so, so bad that I am wondering how it was published on App Store. Completely unreliable, calls don’t go through, missed delivery couriers etc.
You need to rebuild this app from ground up, I don’t think any small bug fixes will save it.
Ștefan S.
Version 7.7
2025-09-16

It keeps crashing

It worked for almost a year and recently crash upon launching. Can develop solve the problem? Now I can’t open door for anyone ~~
mike wish
Version 7.6
2025-08-05

Please read the reviews

To the management team please read the reviews here. The app is an absolute nightmare to residents. Support team is incapable of handling the issues here. Software team is absolute garbage. Mobile app is suppose to be the future but this app manage to make it as though we are still living in the stone ages. Please do something about it. Because users and investors are not stupid eventually someone is gonna change you out for good.
User3113_
Version 7.5
2025-06-30

Bad decision to switch to this Fermax “smart” intercom

It’s good when it works, in reality, it only works about 50% of the time. This app is consistently unreliable throughout the years I am forced to use it since I have no other choices. I have visitors and delivery people getting stuck often since my app will show as not-registered. Sometimes restarting the app works but this requires additional minute of fumbling. Service support has not provided an acceptable resolution since everything will be “normal” on their end.
TLDR; avoid using this system if you are considering. If you are already on this system, sign up for meditation course or something.
condo-dweller
Version 7.4
2025-06-21

I wish I could give ZERO star

I have never been so frustrated by an app. I have no choice but to use this as my condo engaged Fermax and iplusliving. It is not consistent and after sale is lousy. If they can ring from
Basement 1, intercom at Basement 2 will fail. The app will log user out after update or out of the blue. You only realise that u r logged out after the delivery guy called u. I string discourage any condo from using this app
justme2901
Version 7.3
2025-06-05

Unable to shut off Intercom DND

After the recent update to the app; we have activated the DND function and calls still come through! Even after deleting and reinstalling the app, it is still the same. Annoying especially, the incoming call is also long ringing after it has been answered from the unit.
Please look into this BUG!
Acngelina
Version 7.3
2025-05-26

Bad implementation of setting password

When setting the password, it seems like it ingests special characters and there’s no warning or checking of input characters when setting password. It responds with password set successfully, however, when trying to login it states wrong password, likely due to some characters being sanitized before the password information is stored. After resetting my password multiple times, it seems like it is only capable of storing alphanumeric passwords. Please fix and ensure the app is secure.
wif1c0ldspot
Version 7.2
2025-05-24

Most lousy Apps

This apps doesn’t even have the function to let the resident know if someone is visiting them! So any Tom, Dick or Harry can just give any unit number and enter the condo and use the swimming pool and sunna room and playground etc!! Even worst than a HDB! Free swimming facility and bathroom!
Also no shuttle bus schedule within the apps!
Super duper lousy Apps!!!!!!!
Da68ve
Version 7.2
2025-05-09

New version broke even more functionalities

The new version is worse than the older version (which was bad enough). Intercom doesn’t work; clicking on certain functions crashed the app; notifications do not show up despite the badge counts. Sending requests on the app for support is ignored since 1 week ago. Would have given this app 0 star out of 5 if possible
Pingz88
Version 7.2
2025-05-09

The app is lagging

The recent update causes lagging. Tap on new date at 00:00:00 to book facilities but with a message popped out and was prompted to login at 00:00 (which I already did). Same message popped out although I tapped at 00:00:05. By the time I managed to get in, the facilities were already booked by others.
Chuajj
Version 7.2
2025-05-07

unstable

the iplusLiving app would be excellent if it worked consistently.
The main issue is that the video intercom notifications only work 50% of the time. When someone buzzes the door, it’s highly uncertain if we will be notified. Sometimes the delivery person will just leave, frustrated if they can’t enter the building.
There are many weeks when the entrance request notifications from the app stop working, unpredictably.
The issue seems to impact multiple users we have spoken with. Despite lengthy Q&A provided, this issue which has persisted for the last two years (in which we have used the app).
Seriously ineffective for its key purpose, 1 star.
Goodggggghhhjju
Version 7.2
2025-04-28

Superficial facelift with new version

Was looking forward to the updated app, but was very disappointed. Turns out it’s just a facelift. Ok, the addition of payment gateway is a positive. Other than that, it’s just changing the look and feel (to be fair, there could be coding/programming improvements for more stability).
Jeekopek
Version 7.0
2025-03-25

Constant errors and bugs

Many errors and bugs. Most annoyingly, intercom does not work properly regularly. Visitors will call but there will not be any ringing or notification on my mobile phone. Happens a few times a month and I have visitors daily. This is also despite the app being updated to the latest versions at all times. Much room for improvement
Hehehahahaha111
Version 6.65.6
2025-03-09

Delivery men complain can’t call from downstairs

The problem persists through years. I have to complain from time to time to condo management, they redirect to Fermax, then complaint is closed, but nothing much changes and people can’t call from downstairs and carpark again: who do you guys hired as programmers? It’s disaster how unstable this app works.
Why it says it uses p2p? You need a complete refurbishment of the way the app works, you already have an awful image, bad reviews spread on two years at least. My
Problem of app 50% missing when the people are calling also persists all three years of use. Sometimes it seems to work better, sometimes turns into complete disaster without any reasonable change.
Save time on leaving general bot-like pre-written responses - just improve the product please. It’s an absolute necessity.
Avoidant Bat
Version 6.65.6
2025-02-21

Worst app ever

Seriously a scam. The condo wasted so much money to install this. So many residents complaining for years. More than 50% of the time the app doesn’t not work and we are unable to activate the lifts. So many complaints made and fermax kept saying they can’t do anything about it. Horrible is an understatement.
Derektkh
Version 6.65.4
2024-12-02

Doesn’t work half the time

What’s worse than not working at all? Working only half the time, and not working when you intend it to. Less than 50% reliability to let you into your own flat? I’ll 100% make sure to sue this stupid app and the condo management that is equally stupid to be tricked into installing this into the condo. Mark my words
ESPALDA96
Version 6.65.2
2024-09-26

Can’t receive visitors app doesn’t work

I missed the delivery of my passport as the app wouldn’t connect. I constantly have to go down to receive deliveries as they are calling the intercom and it doesn’t connect. The problem is intermittent so if it works once they think it’s resolved when they don’t seem to do anything. It’s also my responsibility to report every failure which is time consuming and the system should just work, they should be reaching out for feedback as the app is so bad rather than just expecting every end user to report every incident and being told to reinstall.
Razzzza
Version 6.63
2024-08-23

Unable to log in

After a while, I will be logged out of the app. I tried logging in again and it kept saying high volume, please try again later. I need the app to unlock the door for my visitors or delivery man. If it kept saying high volume and try again later, then how? It is really frustrating.
Edeve
Version 6.62
2024-01-18

HORRIBLE APP

Since moving into my condo for about a year, the app has given me problems over and over again. I’ve had issues allowing ppl/ delivery in via the app MULTIPLE TIMES. Even after they have fixed it, it will happen again!
EXTREMELY FRUSTRATING to use. Delivery man always upset as well as they have to call in a few times but can’t get in.
Berry2710
Version 6.55
2024-01-02

Horrible app

This app is horrible and is never working. I don’t understand why condo management would choose for this useless app while charging resident such a high maintenance fee. The intercom doesn’t work at all and I always missed my delivery. I had to pay additional delivery fee because they have been here thrice already and I didn’t manage to open the gate door for them a single time. Simply horrific.
Idnfbickrbt
Version 6.53
2023-12-14

Absolutely The Most Disruptive & Inconvenient Intercom System I've ever Used

Apparently if you don't manually log out and sign in the app once in every 2 days, you will definitely miss your delivery/deny access from your visitors.
You will be automatically logged out - ALWAYS particularly during the critical moment when you need to grant access to the person downstairs.
This is terrible app design. I understand this is implemented for security reasons but it's far too ridiculous for residents to tolerate. I'm beyond exhausted. Which app would ever require users to manually log out and sign in that frequently? Also why log me out only during that critical moment?
May I suggest the developer to log me out once a month and give me a 48hr advance notice (through a pop-up notification) that I'm about to get logged out.
wche9
Version 6.52
2023-12-12

Please update

Hello can you please read the review and make the improvement? As a developer at least please make sure that the app is stable for using! Every time urgent take the call then the app cannot work, all the delivery or visitors all hang over the gate? Then we still need to travel down and open the gate for them? Then we use the app for what? Adding extra memory to our phone ah? We as the users have been giving so many complaint and requesting at least stabilise the app, you guys then do nothing.
Please if you not improving the app please don’t get all the developer to use. Please let them you how bad is the app and it’s really irritating.
eee._.9
Version 6.51
2023-12-06

Next to Useless

Updated review: problems continue -
Random Crashes, random logouts, randomly doesn’t release door, randomly can’t answer security system calls etc. always send technicians who want to play with phone settings then say not phone, server upgraded yesterday so problem maybe fixed. When queried about logs being checked for Comms issues between systems, nobody knows :/
MASnell
Version 6.51
2023-11-04

Terrible UI/UX Intercom is always unstable

I don’t often do app reviews but this app experience is by far the WORST, how and why are condos using this app for integration is beyond me. probably its cheap ? but anyway UI/UX is terrible, intercom unstable which led to delays or missed delivery. Please IMPROVE on the stability of your app along with update the UI/UX.
We are using iphone 15 now but this app feels like its designed and used for iphone 5 or something. really terrible. Would give 0 or negative stars if that’s possible
honeststory
Version 6.51
2023-10-09

Good service rendered by JY

Recently encountered some “intercom call” issue with iplus living app. JY was the one who assisted us to solve the problem. Very helpful and efficient guy I must say , he will constantly follow up with us via email and update us that his team members are working on it to get the issue solved without having us to bug on him to get the problem rectify as soon as possible.
Truly a gem for his company. Very hardworking and responsible guy !
dreamyyxx
Version 6.47
2023-09-06

Leaked details of customer!

We purchase our house and had been using my phone number. But when using this app, my wife used her number which is the only time her number is used.
Next day many property agent called her for selling of house.
I am considering taking legal action for leak of private details.
MOBA Lover
Version 6.47
2022-09-05

App not working now

I received a prompt stating there is an upgrade to version 6.33. And when clicked to upgrade, it opened up to App Store with no upgrade option other than “Open”. Button. And clicked on “Open” returned to the App and again prompted of the upgrade. This is a dead loop. Now the application is not usable.
HarmonyWithin
Version 5.2.4
2022-09-05

Cant update

Keep getting pop-up when I enter the app to update the app and i cant access anything in the app. But when redirected to App Store, no option to update, only to open??
Cant use the app anymore.
alibabaa12321
Version 5.2.3
2022-05-15

Terrible App, Crushing a lot

Apps crashes at midnight when everyone is trying to do the booking of facilities especially it's a Fri or weekends. It could take half an hour to process one simple booking. Missing key fuction, like allowing residences freely talk with each other. And highly doubt this app has been invented instead of providing service for residence, but to MANAGE residences, caused tons of problems.
wnxhjsbfusiwh
Version 6.25
2022-05-10

App is working fine now

Had major issues, yet Ivan managed to isolate the main problem and resolved all issues, his excellent knowledge of the product and quick thinking is valuable in this digital era. Ivan is an asset to this company.
11223455677
Version 3.0.4
2022-04-29

Doesn’t support more than one condo

Doesn’t seems to be able to choose the desired condo , I have to log out from one before able to access to the other, it doesn’t make sense when the intercom only works when you are log in
mysteria33
Version 5.1
2021-09-20

Smooth app

Runs smoothly, gets the job done. Friendly user interface
SinnaTea
Version 6.33
2021-06-17

Need to improve

Would like to feedback.
1) when have message. It did not show the red circle on the app like other app do.
2) when click go in. Then can see whether have message .
3) when read the message. The red circle will not disappear. Have to click back to main screen then click message again for 2 times, then it disappears.
I using iPhone 12 Pro Max IOS 14.6.
I also delete the app and install again. Still no use.
At first is working fine and when roll out do many updates. Think your side have make some coding logic wrongly.
My notifications is on also.
Pls check and settle the patch.
wiiqys
Version 5.3.1
2019-10-21

Rubbish app for ads

Absolute rubbish of an app, serves no purpose other than running ads. Didn’t even deserve that 1 Star.
The function to issue visitor temp pass is seriously flawed because the end time is always fixed at 12am in the morning which is earlier than the start time. Feedback made for this known error, and yet nothing done.
Please spend some time to fix the bug and make this a better app than trying to go around asking people to advertise for revenue, because nobody’s looking at this useless app.
JiP Champ
2019-09-11

They can’t even get the name right

I can’t even get myself registered because of the poor design of this app. My condo name is D’nest, for God sake, I tried D’nest, d’nest, Dnest , D Nest ,DNEST, etc !! The drop down list shows nothing at all ! My neighbor condo name is much easier to find, I just input NV, then NV residence pop up immediately... what the heck... if you guys can’t get the name right , don’t advertise in my condo pls. Waste of everyone’s time.
Sdcaqdsj
2019-08-14

Unable to add visitors / inaccurate indication

End timing always auto select to earlier timing thus making it earlier than start time. Making it adding visitors impossible with the irritating error.
Booking of facilities indicated available in calendar view but all were booked when in the date and timing page.
Please improve...
ckctsy
2019-06-11

Rubbish app

Total rubbish app. I am a new resident of one of the condos. But I can’t register because the select property field only populates a black view! The app developer needs to be fired.
Rick20200